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Our Newsletter


Shipping & Returns

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns

If you are dissatisfied with the quality of any product you have purchased from us, you may return it within 30 days of purchase. When returning an item, all parts, pieces and printed materials must be returned in their original and re-saleable condition before any refund is given. Product must be un-used and un-damaged from use or misuse and in new condition to qualify for a refund.

We reserve the right to modify this return policy at any time and can refuse the return of a product if abuse of the product is apparent.

CUSTOMER MUST PAY FOR SHIPPING ON RETURNS. NO POSTAGE DUE RETURNS WILL BE ACCEPTED AND NO CREDITS WILL BE ISSUED FOR SHIPPING CHARGES. REFUSED SHIPMENTS WILL ALSO BE CHARGED 15% RESTOCKING FEE AND WILL BE CREDITED LESS SHIPPING FEES.

Only damaged or incorrectly shipped items are eligible for a shipping and handling refund, otherwise all shipping and handling charges are non-refundable.

When returning an item, please fill out the form below to recieve a RAN(return authorization number). List the item you wish to return and the reason. We will respond with the RAN, please include this number with your return. Upon receipt of the returned item(s) as outlined above, you will be shipped an exchange item or an electronic refund will be made to your credit card. If a refund is made, you will be sent a confirmation of the transaction by e-mail.

Return Authorization Number (RAN) Request Form: 


   Full Name:
*  Email Address:
   Company Name:
   Phone Number:
   Order Number:
   RMA Number:
*  Details:
*  Captcha Check: